We are changing the way the world
collects business information and insights
We do this by crowdsourcing data via smart devices from your customers.
We've made it our mission to provide a link from people sitting in a workplace to useful information anywhere in the world. Our Clients are businesses or individuals that need information. Anyone with a credit card can sign up as a client. We're specifically built to partner with businesses, and have made strategic decisions to innovate where it's helpful to you.
We enable every day people utilizing the latest in mobile technology to deliver relevant, nearly instant business information. We call these amazing people Agents. We're constantly impressed with the acumen of our Agents whose local knowledge is invaluable. We have thousands of Agents that provide nationwide coverage for collecting real world intelligence. If you're interested in being an Agent you can download the Field Agent app.
With Mobile Audits, retail agencies large and small build their authority with clients more easily than ever. Learn how one agency did just that with our newly redesigned Do-It-Yourself job-building tool.
Visit our blog for more.
Need to know what your customers think about your brand, products or in-store experience? See how an independent coffee shop used the Field Agent tool in this Mystery Shop Case Study.
Visit our blog for more.
What types of information can I collect?
Photos do say 1,000 words but what we like to say is that photos can capture 1,000 pieces of data. We use photos to verify information, capture in store experience and understand product usage.
Field Agent uses classic data collection methodologies while incorporating technology, such as barcode scanning, to ensure quality data for large scale projects.
Similar to photos, video allows you to gather data but video also allows you to capture consumer sentiment and quotes in a way that truly tells a story.
Field Agent can perform surveys and collect opinions from anywhere. We support classic research specific question types such as Likert scale, multiple choice, multiple select, ranking, five-star rating, free form, etc.
Audio is primarily used for gathering opinion data and feedback. We have also seen cases where audio has been effective in capturing large amounts of data which is transcribed on the back-end.
While similar to opinions, we can obtain feedback differently because we can ask your core customer (based upon demographics) to provide feedback on your product or service at the Point of Influence™.
Quality: How can I trust the data?
As business people and researchers, we understand the value of privacy, security and reliable information. We rigorously evaluate the data points we receive to ensure your data is accurate. Field Agent can offer customized quality control when needed.
We are members of ESOMAR and MMRA and follow their guidelines and best practices:
If there is cellular coverage available, Field Agent® can deliver your audit and research needs.
The Best Coverage Available
We collect information from anywhere in the U.S. , as well as six other countries. From day one, Field Agent launched nationwide with a mission of providing a link from people sitting in a workplace to information at retail or at home.
We disrupted the industry by cutting costs out of the current brick and mortar system. We utilize crowdsourcing and mobile technology to deliver quality results at an affordable price.
Thanks to the power of mobile technology, we can collect information from multiple locations in hours and days instead of weeks. Our process is very efficient and launching a project is only a click away.
Field Agent has over 500,000 Agents and is currently operating in the United States, Canada, United Kingdom, Australia, Denmark, Norway, Sweden, Mexico and Romania. We’re expanding to new countries and would love to tell you more about opportunities internationally. Contact us if you have an interest in helping us expand into new countries.
Who’s using Field Agent right now?
Hundreds of top Fortune 500 companies and thousands of small businesses.
Sign up today
New clients receive your first ten audits or ten surveys free*. All you have to do
is sign up and one of our Project Managers will contact you to get started.
*We are offering a no risk trial of Field Agent® for new clients. You can have ten surveys or ten audits for free up to a maximum dollar amount of $200. A new client status is defined as a person or business that has not completed business with Field Agent in the past 12 months.